Managing Mime Types

Feature Overview The Mime Types Manager will allow you to add new Mime types to your site. MIME stands for Multipurpose Internet Mail Extensions, which is an official Internet standard that specifies the way in which information must be formatted. Originally used just in email, MIME types are now used by many applications. Your browser uses them to determine what application should be used to open and/ or edit files. Incorrect MIME settings are one of the most common sources of HTTP Error 405.

To Add a Mime Type:
1 Choose the directory you would like to work with from the drop-down menu. Note: All subdirectories of the chosen directory will be affected.
2 Click Load. A form will appear below the directory drop-down list.
3 In the Mime Type field, enter the type and subtype in the form of type/subtype .
4 Enter the extension in the extension field.
5 Click Add. The page will reload and a list of installed Mime Types will be displayed.

FTP User Account Manager

Feature Overview FTP User Manager allows you to create and manage additional FTP users on a domain. Each FTP user will have its own unique login and access to subdirectories associated with the parent domain. You will also be able to set quota for new FTP users in MB intervals, as long as it is less than the parent domain's user quota. Each FTP user has their own additional login, and access to a subdirectory of your site. For example, you might create a user named thatguy. You could allow thatguy access only to www.yourdomain.com/thatguy , or you could allow thatguy access to all files on your domain.

To add a new user:
1 Click Add New User.
2 Fill out the form that loads, and click Apply to add the new user.
3 Repeat for each user you wish to add.

Username The name that will be used to log in. It must be between three (3) and eight (8) alphanumeric characters long.
Password The password that will be used to log in.
Verify Password You must enter the password a second time, to confirm that there are no typos.
Quota The amount of space this user’s subdirectory may occupy on your domain. The maximum quota allowed is five (5) MB less than your domain/user quota.
Starting Home Directory If this is left blank, this FTP user will have access to yourdomain-www, and any files and/or directories that are associated with it. The default is the user’s username. Note: The user will have access to all subdirectories of his or her Home Directory, so choose it wisely.

File Manager

Feature Overview File Manager allows you to manage all the files necessary to maintain your website. You may create and delete files and directories, as well as edit your files. Clicking on File Manager displays a page which contains all the files in your site, and allows you to manage them. The page states your current disk usage and current disk quota . Below the list of files and directories is a drop-box, allowing you to sort your files by name, size, or time.

Information displayed about each file and directory: Permissions A string of characters that represents which users can do what with a particular file or directory.
Owner Usually, the file or directory’s creator.
Size The amount of space a file occupies on the server, in kilobytes (KB).
Date The date the file or directory was created.
File/Directory The name of the file or directory.
Delete A link to delete the file or directory.
Rename A link to rename the file or directory.
Password A link to password protect the file or directory.

To upload files:

1 Type the location of the file you would like to upload in the form-field labeled Send this file OR click Browse.
2 If you click Browse, you will be able to browse your computer to find the file you wish to upload to your website
3 To upload the file, click Upload.

To password protect a directory:
1 Click on the Password link to the right of the directory name. You will be taken to the Directory Protection Manager.
2 Choose the directory you would like to work with and click Load.
3 Enter a User ID and password .
4 Click Submit.

Permissions You may wish to protect certain files, without putting them into a password protected directory, or to protect certain directories, without assigning a password. Permissions must also be changed to allow ASPs and pages containing PSP scripts. Permissions are a set of codes that determine whether a user may read (r), write (w), or execute (x) a file. In terms of an HTML page, read means that a user can access the page and read it. Write means that a user can change or remove the page. Execute means that scripts on the page can be run. Users are broken down into three categories: Owner , Group (the owner’s group), and Other (everyone else, which includes visitors to your website). There are two other special permissions that can be set, in the Owner and Group permissions. This special (s) permission has no meaning unless Other is allowed to execute the file. When Other can execute, those who run the file have access to system resources, as if they are the owner of the file. While the “t” box appears for all files, it affects directories only. Checking the “t” box in other’s permissions indicates that Other may only write and modify files that Other created within that directory.

Error Manager

Feature Overview If a visitor’s attempt to view a page on your website fails, the server will generate and send an error page, which is displayed in the visitor’s browser. These default error pages are not terribly attractive—consisting of an error code and a cryptic description of what went wrong in unstyled HTML—but they are easy to replace with custom error handlers. Since an error handler can be any page you wish, it is easy to base an error handler on the same template you used to build your website (e.g. same navigation bar, same text style, etc.). Note: If you use any Error Code handlers, FrontPage extensions will not work correctly. If you wish to use FrontPage extensions, please install FrontPage first, and then use FrontPage to install the Error Handler(s) of your choice.

Using Error Manager To Install an Error Code Handler:

400 | Bad Request The request was denied to do a syntax error in the request.
401 | Authorization The request was denied because the person trying to access the page does not have permission to access the data. Generally this occurs because the user has incorrectly inputted a username and password, but may also occur if you have limited access to a page by IP address, and the user’s IP is not on your allowed list.
403 | Forbidden The request was denied because the person trying to access the page does not have permission to access the data. Generally this occurs because the user has incorrectly inputted a username and password, but may also occur if you have limited access to a page by IP address, and the user’s IP is not on your allowed list. This also may appear if the sever was not able to send the data requested.
404 | Requested URL not found The document requested does not exist on the server. This often occurs due to mistyped URLs and links that have not been updated.
405 | Method Not Allowed The web server is not configured to allow the requested action.
408 | Request Timeout Communications between the server and the visitor have taken too long, so the server has closed the connection. This could be due to server load, bandwidth issues, the client being disconnected from the Internet, etc.
500 | Internal Server Error The server encountered an error. This is often caused by a scripting problems and failed database access attempts.
503 | Service Unavailable The server is down due to maintenance or overload, and cannot fulfil the request.

Anonymous FTP

Feature Overview Anonymous FTP ( File Transfer Protocol ) allows others to access files on your site through FTP, without using a separate user account. Users login with the username anonymous and use their email addresses as their passwords. This saves you from having to assign large numbers of usernames and passwords, when distributing files to many people through FTP. For security reasons, anonymous FTP users may only login to specific directories.

Using Anonymous FTP During the anonymous FTP installation, a directory called <domain>-anonftp will be created. This directory will contain two subdirectories: /pub and /incoming. Place files that you would like to be available for anonymous downloading in your /pub directory. Users may access this directory at ftp://<domain>/pub. The /pub directory may be read from the web, but it is not writable; users will not be able to make changes to directory contents. Files that users upload will be placed in your /incoming directory. Users can access this directory at ftp://<domain>/incoming. The /incoming directory is writable from the web, but not readable. Users will be able to add files, but will not be able to view the contents of the directory. For security reasons, your users may not upload and download to the same directory. You are responsible for moving files from /incoming to /pub to insure user availablilty.

SSH (Telnet)

Feature Overview SSH (Secure Shell) is available through support. It is designed to allow strong authentication and secure communications over insecure channels. It’s a secure way to connect to your domain, even if you are not on a secure network. SSH is a protocol you may use in lieu of FTP and telnet. If you have not already set up an SSH through Customer Support, you will receive a message informing you that you need to gain permission to be set up. To do so, you must send a copy of photo identification to Customer Service. Once this information is received, Customer Service will set up an SSH for you; this will allow you to install your SSH key.

To set-up SSH after Customer Service has enabled it on your server:
1 Create your RSA key . Your software will have directions on how to do this, follow them carefully.
2 Input your key in the text-box provided for it.
3 Click Submit.
4 A screen will display, allowing you to enter up to three IP addresses, from which you will be able to access your domain via SSH.
5 Click Submit when finished. You will be asked to confirm your choices. If you wish to allow the IP addresses displayed to access your domain through SSH, click Confirm.
6 A confirmation will display, informing you that the request will be completed by the server within ten (10) minutes, and you will be able to log-in to your domain using your SSH software, Once you’ve set up SSH, you will need to obtain and install your own SSH software to access your domain through SSH.

Note: There are several clients available online. For a full listing of both free and pay clients, go to FreeSSH (http://www.freessh.org), and click on the platform you will be connecting with (Windows, Unix, etc.).

Java Servlets

Feature Overview Servlets are Java’s answer to CGIs. They are programs that run on your web sever, and can dynamically build web pages. Java Servlets are more efficient than CGIs. Each request to a CGI script is answered in a separate process by a separate instance of the CGI script. A servlet doesn’t run in a separate process, and stays in memory between requests. Servlets also load in only a single instance, answering all requests at the same time.

To install Java servlets: Click Enable Java Servlets. A confirmation page will display, informing you that your request will be completed within ten (10) minutes.

Using Java Servlets To use Java Servlets with your domain, you will need to copy the compiled Java Servlet code, which is the file with the . class extension, into your servlets directory: http://<yourdomain>/servlets/YourServlet.  

Protect Directories

Feature Overview Protect Directories allows you to limit the amount of access a user has to your site. You may specify a username and password for directories to protect them. Each protected directory may have multiple users. The Protect Directories option may also be used to remove a user's access to a protected directory.

Protecting Directories Note: In order to use the Protect Directories option, the Microsoft FrontPage Extensions option must be disabled. Otherwise, you must use your version of Microsoft FrontPage to protect the directories.

To Protect a Directory:
1 The Directory Protection Manager has a drop-down menu in the Directory field. You will use this drop-down box to locate which files you want protected. For example, if you want to protect your site's Guestbook Manager, locate it in the Directory drop-down menu and click Load.
2 Clicking Load brings up a form where you may add and modify users for a directory. To add a user, type in a user ID and a password and click Submit.
3 Set up a username and a password to give a user secure access to the selected directories.
4 Click Submit.

To remove a user: After selecting the directory and clicking Load, scroll down to the Remove a user for Directory field, select the User ID from the drop-down menu, and click Remove. To remove all protections from a directory, simply repeat for each user in the directory.