Introduction to the Control Panel

Overview [ CLICK HERE to see Complete Control Panel ]

The Control Panel is divided into four (4) main sections: Account Glance , Resources Available , Language , and Options . The Account Glance section describes basic account information. Resources Available displays the amounts of your resources that you’ve used, and how much you have left. The Language section is an opportunity to set the language in which you access your Control Panel. Options are the features included in your Control Panel; they are represented by icons.

Account Glance

Domain Name Your domain name (the address users type into their browser to access your website).
Domain User The username you use to log into the Control Panel.
Domain IP The numerical internet address of your domain.
Package The base package of your domain. Your package determines the options available to you in your Control Panel.
Email Your main email address.
Contract Length The length of the contract you have with your hosting provider for your Control Panel.
Status Your Control Panel’s current status. Generally, this is Normal , but can also be Grace Period or Suspended . Grace Period means that payment for your domain is late, but your hosting provider has given you a grace period to settle the outstanding account before your account is Suspended.
Signup Date The date you signed up for your account.

Resources Available

The Resources Available shows resource use by resource name, how much of the resource has been used, and how much of resource is still available for use. This information will be displayed in either a graph or text-based table.

User Databases On MySQL enabled domains, you are allowed to add a certain number of databases.
Disk Quota The amount of space your domain may occupy on the server.
Email The number of POP and IMAP email accounts you may give out.
Mailing List The number of mailing lists you may create to be hosted on your domain.
MySQL Quota The amount of space your databases may occupy on the server.
Transfer The amount of data that may pass in and out of your domain during a 30-day period.
Control Panel Language You may change the language in which you view your Control Panel to English , Spanish , German , or French .
To change the Control Panel Language: Select the language desired from the drop-down menu. Options

The features that are available to you to manage your domain are listed in the Options section. Each feature is represented by an icon and a title.

Account Manager Feature Overview

The Account Management option allows you manage all the information pertaining to your account. This page displays the details of your account, package, resource, and billing information. You may also manage alarms and determine your invoice delivery format.

Account Information The Account Information section lists your basic user and account information:
User Name The username you use to long into the Control Panel.
Status Your Control Panel’s current status. Generally, this is Normal , but can also be Grace Period or Suspended . Grace Period means that payment for your domain is late, but your hosting provider has given you a grace period to settle the outstanding account before your account is Suspended .
Package The base package of your domain. Your package determines the options available to you in your Control Panel.
Activation Date The date the Control Panel was created.
Domain Your domain name.
Home Directory Path The path you will access if you log-in to your domain via SSH or FTP.
IP address The numerical internet addres of your domain.
Hosting Server The server your domain resides on.
Package Information This is information specific to your package(s).
Package Name The name of the package. Control Panel packages generally begin with BASE. Optional packages may begin with other characters.
Contract Length The length of the package contract, in months.
Start Date The date the package was activated on your Control Panel.
Next Due Date Your next billing date for the package.
Discount The percentage discount you recieved when you signed up for the package, if any.

Resource Information

This section discusses your account’s used and available resources.

Disk Quota The amount of space your domain my occupy on the server.
Email The number of POP and IMAP email accounts you may give out.
Mailing List The number of mailing lists you may create to be hosted on your domain.
Transfer The amount of data that may pass in and out of your domain during a 30-day period.

Billing Information

Customer Your name.
Contract Length The length of your Control Panel contract.
Last Billing The due date of your last payment.
Next Billing The due date of your next payment.
Payment Terms Your payment method.
Invoice Delivery The manner in which you receive your invoices.

Edit Alarm Limit

Request an email notice when your total data transfer, disk space, or database space exceed certain limits, which you determine. A confirmation appears at the top of the screen when you click Submit.

To change the Alarm Limit Notification:

1 Enter the new usage level at which you will to be notified if your account exceeds, or enter zero if you would not like to be notified.
2 Select whether you would like to be notified by email or not alerted.
3 Click Submit.

Invoice Delivery Format Determine the manner in which your invoices will be delivered.

To change the invoice delivery format:

1 Select the radio button beside the method of delivery you would like ( HTML or Text ).
2 Click Submit.

Editing Personal Information - To edit your personal information:

1 Click the Edit Personal Information link at the bottom of the Account Management page.
2 Edit the fields you wish to change.

• Start Date
• Personal Information
• Billing Information

3 Click Submit. A confirmation page will be displayed.

Upgrade Control Panel

Feature Overview Upgrade your Control Panel to another package, or add features individually.

To upgrade your package:

1 Click the package to which you would like to upgrade. For example, if you upgrading to a Professional package you would click on Professional.
2 Scroll down to the Select contract length drop-down menu and select the length you prefer.
3 Click View Price. A page listing of the various prices will be displayed.
4 After deciding which term and price you would prefer, click To Upgrade Page. You will see the following message telling you that your upgrade was successful.

To upgrade your control panel by feature:

1 Click the name of the feature you wish to add. The price will be displayed.
2 Select the length of your contract.
3 Click Review Information, and a new page will load, stating the package name, date, pro-rated price (if applicable), set-up fee, and total price.
4 Click Add Additional Package. A confirmation will be displayed.  

Site Statistics

Feature Overview

Statistics allows you to see the statistics on your site for the last twelve months. You may view hits, files viewed, files cached, pageviews, sessions, and KB sent.

Hits The number of times a browser requests information from your website. This can be misleading, because it includes all file requests for a particular page. For example, a web page with three graphics would generate four hits. One for the page itself, and three for the image files.
Files The number files successfully requested and delivered between your server and users’ browsers.
Cached The number of files already in the users’ cache. If the file hasn’t been updated since the last time the user visited your website, then the server doesn’t need to send the file. Instead, the users’ computer displays the cached file.
Pageviews The number of times a browser requests a text or html file, and is a much better indicator of site traffic than hits.
Sessions The number of unique visitors to your site during a specified time. The default is one day.
KB (kilobytes) The amount of data sent to browsers.

To access your Site Statistics

1 Click the Site Statistics icon in your Control Panel.
2 You will be asked to enter your username and password. Do so, then click OK. You have the option of navigating your Site Statistics via a pop-up window or Java Script frames.

Full Statistics

A table with information about your site is displayed. The monthly summary displays information about your website. The following information is shown by name, graphical representation, percentage of total, and number:

• Total hits: total number of files requested.
• Total files sent (code 200): total number of files actually sent by the server.
• Total files saved by cache (code 304): total number of files saved in users’ caches.
• Other response codes: any other transfer of information from your sever.
• Total page views: total number of HTML and text files viewed.
• Remaining responses: other files viewed.
• Total KB requested: total kilobytes your sever was asked to send.
• Total KB transferred: total kilobyes actually sent.
• Total KB saved by cache: total kilobyes saved in users’ caches.

The following information is displayed by name and number.

• Total unique URLs
• Total unique sites
• Total user sessions
• Total unique agents
• Total Unique referer URLs Log file statistics are displayed by name and number.
• Total logfile entries read
• Total logfile entries processed
• Total authenticated requests

Country Countries from which your site has been visited are displayed in a pie chart, broken down by country. Data concerning hits, files, pageviews, sessions, and kilobyes may be viewed in the table, organized by country, that sits below the graph.

3D Model (in the frames menu, check the VRML box near the bottom) A 3-demensional model of the hit count.

Items/ URL You may view the items most visited on your site.

Top 10 (Top URLs in frames view) Displays a list of the top 20 URLs visited in your site for the given month. A pie chart breaks the information down by percentage, and below the pie chart, a table lists the hits, files, pageviews, sessions, and KB sent for each URL.

Overview (to access in the frames view, click the Top URL link, then click More Information at the top of the table.) Displays information similarly to the Top URLs, but in a text format.

Not Found A text listing of hits, session, bytes sent, and URLs of pages not found when users requested them.

List (not available in frames view) This page will open in a new window. It is a textual list of every single URL requested on your site during the given month, broken down by directory. This page lists hits, files, pageviews, bytes sent, size, and the URL for each item.

Browser Type Displays information about the browsers used to view your website.

Reference URL Displays information about how your site is accessed by users, and what other websites are linking to you.

Resource Meter

Overview The Resource Meter displays your diskspace, email, and transfer usage. This information may also be found on your Control Panel’s main page.

Add Package

As a domain owner, you may want to add more resources and services to your control panel, as your website grows. The Add Package tool allows you to do this, by listing the package upagrades available to you with your current package. If you would like to add something that isn’t listed, please contact your hosting provider.